What's
the
best
way
to
find
what
I
want?
We
have
written
a
specific
document
titled
"Wanted
Page".
Take
a
couple
of
minutes
to
put
down
what
you
are
looking
for
and
we
will
get
back
to
you
within
the
hour
by
phone
or
email.
or
you
could
use
the
search
at
the
top
left
hand
side
of
the
web
page
to
put
in
what
you
would
like
and
try
and
find
it
that
way.
if
you
can
not
find
what
you
are
looking
for
then
please
phone
01924259774
or
use
the
wanted
page
and
we
will
do
our
best
to
find
it
for
you.
How
can
I
tell
if
an
item
is
in
stock?
All
our
site
is
updated
by
hand,
so
some
items
may
be
out
of
stock
at
the
time
of
ordering,
if
you
require
more
info
on
this
please
phone
01924259774
or
email
info@waggysfancydress.co.uk
Any
item
that
can
not
be
got
for
you
within
2
days
we
refund
all
moneys
owed..
I do
not
know
what
size
to
order,
what
do
you
recommend?
Costumes,
unlike
every
day
and
'fashion'
clothing,
are
designed
and
constructed
to
accommodate
a
wide
variety
of
sizes.
Many
have
elastic
waistbands
and
utilise
stretch
fabrics
for
a
comfortable
fitting.
Some
costumes
like
robes
or
gowns
will
have
a
waist
tie
or
rope
for
figure
definition
while
some
lady's
lines
include
waist
ties
or
corset
design
for
an
hour
glass
figure.
As
we
have
many
product
suppliers,
we
take
extra
care
to
ensure
that
we
size
per
individual
costume
as
like
the
High
Street
fashion
stores,
lines
from
different
manufactures
can
differ.
In
summary,
if
you
or
your
child
are
in
an
in-between
size
or
if
you
are
unsure
about
size,
we
recommend
that
you
buy
one
size
larger.
You
can
always
easily
adjust
to
be
smaller
rather
than
struggle
to
make
larger
or
return
for
exchange.
please
refer
to
the
size
chart
for
more
details
on
sizing.
How
long
will
my
order
take
to
arrive?
We
endeavour
to
ship
all
orders
that
same
week
of
receipt
(excluding
weekends
and
Bank
Holidays)
if
placed
before
1.00pm.
Therefore
and
depending
on
your
chosen
delivery
option,
you
should
typically
expect
receipt
within
7 to
14
days.
In
times
of
peak
business
throughout
the
year
and
especially
Halloween
and
Christmas,
shipment
may
take
an
additional
day
or
two.
We
therefore
ask
that
if
your
order
is
urgent
and
if
you
have
chosen
either
Royal
Mail
Special
Delivery
or
ParcelForce
24
'priority
delivery'
options,
that
you
telephone
us
on
01924259774
with
your
order
number
so
we
may
escalate
though
the
system
for
you.
Please
read
our
Customer
Services
section
for
full
details.
What
is
the
cost
of
postage
and
shipping?
This
is
dependent
on
where
you
are
located
within
both
the
UK
and
what
delivery
option
you
select.
Prices
for
shipping
are
highlighted
within
our
delivery
options
and
pricing
page.
What
payment
methods
do
you
accept?
We
presently
have
a
relationship
with
Paypal
who
accept
debit
and
credit
card
transactions
online
including
Switch,
Solo,
Maestro,
Delta,
Electron,
MasterCard,
Visa,
American
Express,
We
happily
accept
payments
via
PayPal
or
via
post
for
postal
orders,
personal
and
company
cheques.
We
will
soon
happily
take
credit
and
debit
card
payments
over
the
telephone
should
you
require.
Do
you
accept
the
Euro
or
other
International
currencies?
Yes.
Although
all
prices
are
published
in
UK
Pounds
Sterling,
if
you
checkout
with
paypal,
you
will
be
given
the
option
to
pay
in
either
UK
Pounds
Sterling,
the
Euro
or
American
Dollars.
Your
card
will
be
debited
in
your
chosen
currency
at
the
prevailing
conversation
rate
at
time
of
order
placement.
The
price
of a
product
I
have
just
bought
is
now
lower.
Can
I
have
a
refund?
All
prices
are
correct
at
time
of
publication.
Waggy's
Fancy
Dress
reserve
the
right
to
change,
alter
or
amend
any
price
at
any
time
without
notice.
Should
a
product
price
decrease
since
an
original
purchase,
contractually
we
are
not
obligated
to
refund
the
difference.
Since
I
last
looked,
the
price
has
gone
up.
Can
I
buy
at
the
old
lower
price?
Prices
do
vary
for
many
reasons
and
should
an
increase
occur
prior
to
purchase,
we
are
not
obligated
to
sell
at
the
previous
lower
price.
Can
I
order
two
or
more
costumes
to
try
on
and
return
unwanted
ones?
In
honesty,
although
we
appreciate
reasons
for
this
requirement,
not
only
does
this
process
cost
us
in
administration
time,
but
additional
banking
charges
to
accept
the
order
and
then
process
a
refund.
As
such
we
do
not
proactively
invite
this
style
of
shopping.
As a
preference,
we
ask
if
you
would
telephone
us
and
we
will
be
happy
to
measure
any
costume
for
you
to
provide
accurate
measurements
and
talk
with
you
about
the
style
and
fit.
If
you
would
still
prefer
to
order
two
or
more
costumes,
we
may
ask
for
an
additional
small
fee
to
cover
banking
costs.
Also,
this
approach
will
also
save
you
time
and
effort
of
returning
the
goods
to
us,
plus
any
postage
fees
you
too
will
incur.
Can
I
cancel
an
order
if
it
is
no
longer
required?
Yes.
If
the
product
has
not
been
shipped,
simply
telephone
us
in
the
first
instance
and
then
send
a
confirmation
email.
We
will
cancel
the
order
(or
part
thereof)
with
no
charge
to
you
with
all
moneys
being
refunded
in
full.
If
however
the
goods
have
left
the
warehouse,
then
you
may
still
cancel
the
order
up
to 7
calendar
days
from
receipt
of
goods.
So
long
as
they
are
returned
(at
your
own
cost)
and
we
are
informed
within
7
days,
we
will
happily
refund
the
cost
of
the
goods,
excluding
shipping.
What
happens
if
the
product
I
buy
does
not
fit?
We
make
best
practice
to
give
correct
sizing
information
by
individual
product
at
time
of
purchase
to
negate
the
requirement
for
return
or
exchange.
Indeed,
the
majority
of
costumes
are
manufactured
with
elasticated
waistbands
by
example,
so
that
they
fit
a
broad
as
possible
population.
Nonetheless,
sometimes
you
may
not
feel
comfortable
in a
size
ordered
and
in
such,
we
are
more
than
happy
for
you
to
return
the
product
either
for
exchange
or
refund.
A
small
additional
postage
fee
may
apply,
please
see
our
Terms
&
Conditions
section
for
more
details.
What
are
the
washing
instructions
and
what
care
should
I
take?
Common
sense
should
prevail.
Our
product
portfolio
contains
many
qualities
of
costume
material
such
as
velvet,
leather,
plush
fur
and
vinyl.
Many
more
are
trimmed
with
lace,
fur,
brocade
and
metal
studs,
some
with
printed
emblems
and
indicia.
Although
washing
instructions
may
include
a
machine
wash,
it
is
our
recommendation
that
all
garments
are
dry
cleaned
only.
Unfortunately
we
will
not
be
able
to
remedy
any
product
fault
that
results
from
any
machine
wash
cycle
no
matter
what
the
manufacturer
instructions
within
the
garment
or
packaging.
What
if
the
product
is
faulty?
Should
a
product
be
faulty,
you
should
let
us
know
immediately
as
we
will
happily
refund
or
exchange.
Please
read
sections
17,
18 &
20
of
our
Terms
and
Conditions
for
more
information
in
addition
to
our
Returns
Policy.
What
are
the
rules
and
how
do
you
manage
on
VAT?
All
the
prices
in
the
store
are
shown
inclusive
and
exclusive
of
VAT
where
applicable
at
the
prevailing
rates.
We
sell
in
UK
Pounds
Sterling
(£)
although
different
payment
currency
options
are
available
(please
see
above).
Please
see
our
delivery
page
for
more
on
the
vat
and
postage.
How
come
I
can
buy
the
same
item
cheaper
from
the
USA?
This
is a
good
question,
although
to
give
a
better
answer,
perhaps
we
can
change
it
to
"What
differences
are
there
in
buying
a
costume
from
the
USA
compared
from
Waggy's
Fancy
Dress
in
the
UK?".
In
answer,
there
are
four
elements:
[1]
Halloween
is a
big
seasonal
tradition
in
the
USA,
with
many
costume
companies
based
there.
Some
costumes
and
accessories
will
be
manufactured
in
the
USA
and
some
manufactured
in
Asia,
the
Far
East,
Mexico
and
imported
into
the
USA.
Depending
on
where
the
garment
or
item
is
manufactured,
a UK
import
duty
is
applied,
varying
in
percentage
rate
based
on
the
'country
of
origin'.
If
you
buy
direct
to
from
the
USA,
you
will
be
charged
this
import
duty
upon
your
parcel
entry
to
the
UK.
Any
import
duties
are
already
calculated
into
our
selling
price.
[2]
In
addition
to
the
price
of
the
goods
and
aforementioned
UK
import
duties,
you
will
need
to
pay
transport
costs.
It
is
obvious
and
although
we
will
charge
you
postage
and
shipping,
costs
of
transport
from
the
USA
are
going
to
be
higher.
We
too
have
to
pay
transport
costs,
which
are
included
within
our
sale
price.
[3]
With
the
exception
of
many
child
costumes,
VAT
is
included
within
our
sale
price.
All
prices
shown
on
any
USA
website
will
be
in
US
Dollars
and
exclusive
of
VAT.
When
you
buy
and
thus
import
goods
from
any
country
and
including
the
USA,
you
will
need
to
add
VAT.
It
is
important
to
note
that
VAT
is
added
to
the
price
of
the
costume,
the
import
duty
and
the
transport
cost.
In
summary
and
based
on a
1.65
conversation
rate,
a
$20.00
item
on a
USA
website
could
cost
you
anywhere
between
£25.00
to
£35.00
depending
on
which
State
the
item
will
be
shipped
from
and
the
delivery
method
chosen.
[4]
This
final
and
important
point
is
based
on
UK
Consumer
Protection
Laws.
When
you
buy
from
Waggy's
Fancy
Dress,
we
contract
under
UK
sales
laws.
If
the
item
we
sell
you
is
faulty
or
you
simply
do
not
like
it,
we
can
accept
it
back
for
exchange
or
refund.
Most
USA
based
online
retailers
state
their
sales
as
"final".
This
means
that
once
you
complete
the
sales
transaction,
the
item
belongs
to
you.
Indeed
and
when
delivered,
if
you
do
not
like
it
for
any
reason,
they'll
argue
"But
sorry,
it's
yours".
In
addition,
any
remedy
for
faulty
goods
would
be
costly
and
liable
to
be
fraught
with
argument.
In
conclusion,
it
may
seem
cheaper
on
the
face
of
it,
but
buying
from
a
non-UK
website
has
both
hidden
costs
and
Consumer
Protection
issues.
Nonetheless,
the
choice
is
yours
